Artificial Intelligence and intelligence of the heart: Opportunities and risks in a post-COVID world

Joost Mönks and Charles Sellen

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Artificial Intelligence (AI) is already all around us, yet this technological revolution has been largely neglected by the philanthropy sector so far. However, since the COVID-19 pandemic has forced many people into their homes, AI is growing faster than ever before – this will have a deep impact on philanthropy.

As the sector navigates AI’s new role, it should address four essential issues in particular: protecting privacy and ensuring ethical use, increasing impact for good, scrutinising the influence of elites, and understanding evolving donor behaviour. It is urgent to raise awareness within the philanthropy sector not only on how to harness the power of AI for impact but more fundamentally on how AI is shaping tomorrow’s society.

Beyond a massive and immediate philanthropic response to the COVID-19 pandemic, the current health crisis has raised fundamental questions around the sector’s role and legitimacy as a new global philanthropic landscape emerges. How this environment will evolve is still unclear, but the impact of Artificial Intelligence (AI) will undoubtedly be crucial, for better or worse, and requires urgent attention from philanthropy actors.

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