Special feature

Accreditation – a kitemark for the non-profit sector?

How do you judge whether a non-profit organization is doing a good job? This is an important issue both for NPOs themselves and for donors. Unfortunately, it is also one about which there is little agreement even within the NPO community. In most walks of life in the late twentieth century, the consumer is king. Standards in industry, food production, hospitals and so on are carefully regulated, and the consumer can look for certain ‘kitemarks’ …