June 2015

Beyond accountability: feedback as transformation

Volume 20 , Number 2

PDF - £0.00 Hard copy (£15.00)


June 2015

Beyond accountability: feedback as transformation

Volume 20 , Number 2

more details

  • 5+ magazines and you'll get 20% off
  • 10+ magazines and you'll get 35% off
  • 15+ magazines and you'll get 45% off
  • 20+ magazines and you'll get 50% off
Add To Basket

Alliance is pleased to offer free access to this issue thanks to Feedback Labs and Fund for Shared Insight who are sponsoring the removal of the paywall in order that the content can be shared as widely as possible. They would also like to recognise and honour Caroline Hartnell for her sixteen years of pioneering service to the sector.

download feedbacklabs_logo_blue_RGB


Almost all foundations and non-profits agree that getting beneficiary feedback is a good idea, so why don’t more of them do it? Is it because they don’t know how? Is it too uncomfortable to do? For the pioneers, what are the benefits? How can foundations be more accountable? These are some of the questions this special feature aims to answer. Guest editors are David Bonbright of Keystone Accountability, Elizabeth Christopherson of the Rita Allen Foundation, and Fadel Ndiame of AGRA.

‘Why aren’t we learning from impact measurement?’ asks Tris Lumley. ‘Time to start listening to the voices of ordinary people,’ urges veteran social justice campaigner, trade unionist and government minister Jay Naidoo. The special feature includes articles and case studies showing how constituent feedback is already being used by organizations such as LIFT, Digital Green, Root Capital and AGRA, and the transformational effects it could have if used more widely and systematically, by foundations, non-profits, and even governments. In addition, Buzz Schmidt offers some remedies for philanthropic institutions’ lack of accountability, while Andrew Milner and Caroline Hartnell look at the state of play with foundation accountability in emerging economies.

The June issue of Alliance also includes Khuloud Al Nuwais on why social enterprise is the key to sustainability; articles on the importance of the SDGs for climate change and for women and girls; Briggs Bomba on how philanthropy can help plug the ‘leaking bucket of illicit financial flows in Africa’; and an interview with Michael Feigelson, new executive director of the Bernard van Leer Foundation.

Special feature

Feedback as democracy in social change practice

1 June 2015
David Bonbright, Elizabeth Christopherson and Fadel Ndiame

A huge shift is happening in the social sector. Dennis Whittle traces it all the way back to the birth of democracy in Greece circa 594 BCE. The people are sovereign! In titling our special theme ‘Beyond accountability: feedback as transformation’ we are signalling that the long march of democracy has arrived at our doors. When we say ‘feedback’, we think of a systematic process of listening and responding to an organization’s constituents that goes …


Goodbye, Alliance!

It hardly seems possible that, after 16 amazing years, my time with Alliance is almost at an end. Paula Park, my successor, takes up her post on 1 June, and we will work together to ensure a smooth transition. I wish her every success and will watch with interest to see where she takes Alliance. As I’ve said before, I won’t miss working to perpetual deadlines – I wish Paula joy of them! As I sat up late in the evening getting the final copy ready for this issue of Alliance, I said to myself, ‘Well, I’m not going to …

Special feature


Getting round the measurement dilemma

Oksana Oracheva

As part of the special feature ‘Why should philanthropists fund the arts?’ in the March issue of Alliance, Michelle Coffey …

Why programme evaluation is crucial

Alessandra Valerio

Writing in the March special feature, ‘Why should philanthropists fund the arts?’ Michelle Coffey expressed rebellion ‘against the idea of …

What about radical philanthropy?

Gina Anderson

I read with interest the articles on why philanthropists should fund the arts in the March 2015 issue of Alliance. …

Arts and impact investing

Gayle Peterson

The March feature on the role and value of arts and culture in philanthropy was provocative and, for me, very …

Become a subscriber Join our print or online subscription and access our entire archive issues